Reservations and Cancellations
Rates are per room, per night for 2 people.
Taxes and Fees: An 18% service charge as well as all applicable state and local taxes will be added to the nightly room rate.
Deposit: All reservations require a deposit of 50% of the total nightly package rate. We accept Visa, Mastercard, Discover and American Express credit & debit cards.
Cancellations*: Due to our size, cancellations affect us significantly; therefore, we adhere to a strict cancellation policy. Cancellations made at least 45 days prior to arrival will result in a refund of the deposit minus a $50.00 administration fee. Absolutely no refunds or credits will be given for cancellations made within 45 days of arrival date. Any room night cancellations or shortening the length of stay within 45 days of arrival will result in forfeiture of the deposit for those nights.
We highly recommend purchasing travel insurance to ensure that your deposit is not jeopardized due to an unforeseen circumstance such as a medical emergency or travel interruption caused by weather or mechanical issues. Visit InsureMyTrip, to compare plans and find the right overage for you. They have thousands of travel insurance plans and a recommendation tool to help travelers find the right plan.
*Our team at LSSI are sympathetic to the challenges of planning trips due to COVID 19, and we want our guests and staff to be safe. Guests who book with LSSI and are scheduled to arrive prior to May 31, 2020, may modify their reservation for future travel through March 1, 2021 with no penalty by contacting the hotel directly or, if unable to rebook, receive a refund. After June 1, 2020, we will return to our usual cancellation policy.
Changes & Cancellations
To cancel or modify an existing reservation, please call (888) 733-5774 between 9:00am and 5:00pm ET daily.